sBrooklyn, New York · (347) 777-4803 · firstname.lastname@example.org
More than nine years working for and managing retail and office establishments. Recognized for delivering unparallel customer service. A verifiable track record of success backed by dependable references.
12/2011 – 9/2012
Supreme Glass & Windows
Long Island City, NY
Operate telephone to answer, screen and forward calls providing isformation and taking messages.
Input client information into Service CEO.
Set up service appointments with both current and new clientele.
11/2010 – 12/2011
Comfort Style Furniture
Estimate or quote prices, contract terms, warranties, and delivery duties.
Answer customer questions about products, prices availability, and credit terms.
Conduct opening/closing procedures and general administrative duties
9/2006 – 10/2010
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Monitor sales activities to ensure customers receive satisfactory service and merchandise.
Assign employee schedules and duties.
5/1999 – 8/2005
Front Desk Receptionist
Collect, sort, distribute and prepare mail, messages, and courier deliveries.
Receive payment and record receipts for services.
Answer telephones and take messages.
8/2011 – Current
CUNY New York City College of Technology
1/2010 – 5/2010 Hillsborough Community College Tampa, FL
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