Office Manager
The Mount Sinai Health System
Do you have what it takes to wear the badge?
The Mount Sinai Health System's commitment to excellence extendsbeyond delivering world-class health care. The System's ongoing successis dependent upon our highly motivated, nonclinical professionals workingto improve business operations. Our leadership team is driven to provideexceptional service by cultivating a workforce that is dedicated to upholdingMount Sinai's mission of delivering innovative, breakthrough medicine withcompassion and integrity.
Are you ready to discover the world of limitless possibilitiesthat comes with wearing the badge? Explore more about this opportunity and howyou can help us write a new chapter in our story of unrivaled patient care!
What You'll Do:
The OfficeManager is primarily responsible for managing the day-to-day front endoperations of an ambulatory practice. Working under the direction of the CancerCenter Administrator, the Office Manager is responsible for implementing andmaintaining MSHS policies and procedures related to front-end practiceoperations, including Patients First! service standards and staffing models.The Office Manager is responsible for supervising the front-end staff in thePractice; and for performing any of the related roles as staffing contingenciesrequires. The Manage oversees the reception, checkout and clerical functions,handles scheduling issues as needed, addresses patient concerns, andparticipates in gathering information on customers' perceptions andpreferences.
Responsibilitiesinclude:
Monitorsand assist staff with their day to day activities including clinic andphysician scheduling, call volumes and surge treads, along with strictadherences to department service standards.
Reviewstaff appointment scheduling for accuracy and completeness
Assistsin the preparation of daily, monthly and year end reporting.
Assistsin creating training materials and scheduling guidelines
Maintains high quality levels of customer service and data integrity.
Providesnext level of guidance and assistance
Ensuresappropriate reimbursement for services
What You'll Bring:
Bachelor's degree or equivalent relevant experience preferred
Previous experience in a customer service role, supervisory role and related experience in a healthcare setting preferred.
Knowledge of fiscal management techniques, knowledge of health care administration systems, ability to use select software application, Epic/Eagle experience preferred
Do you share our dedication to extraordinary service and have whatit takes to wear the badge? Apply now!
Who We Are:
Over 35,000 employees strong, the mission of the Mount SinaiHealth System is to provide compassionate patient care with seamlesscoordination and to advance medicine through unrivaled education, research, andoutreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combinesthe excellence of the Icahn School of Medicine at Mount Sinai with sevenpremier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai BethIsrael Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West(formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye andEar Infirmary of Mount Sinai.
The Mount Sinai Health System is committed to the tenets ofdiversity and workforce that are strengthened by the inclusion of and respectfor our differences. We offer our employees a highly competitive compensationand benefits package, a 403(b) retirement plan, and much more.
The Mount Sinai Health System is an equal opportunity employer. Wepromote recognition and respect for individual and cultural differences, and wework to make our employees feel valued and appreciated, whatever their race,gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Do you have what it takes to wear the badge?
The Mount Sinai Health System's commitment to excellence extendsbeyond delivering world-class health care. The System's ongoing successis dependent upon our highly motivated, nonclinical professionals workingto improve business operations. Our leadership team is driven to provideexceptional service by cultivating a workforce that is dedicated to upholdingMount Sinai's mission of delivering innovative, breakthrough medicine withcompassion and integrity.
Are you ready to discover the world of limitless possibilitiesthat comes with wearing the badge? Explore more about this opportunity and howyou can help us write a new chapter in our story of unrivaled patient care!
What You'll Do:
The OfficeManager is primarily responsible for managing the day-to-day front endoperations of an ambulatory practice. Working under the direction of the CancerCenter Administrator, the Office Manager is responsible for implementing andmaintaining MSHS policies and procedures related to front-end practiceoperations, including Patients First! service standards and staffing models.The Office Manager is responsible for supervising the front-end staff in thePractice; and for performing any of the related roles as staffing contingenciesrequires. The Manage oversees the reception, checkout and clerical functions,handles scheduling issues as needed, addresses patient concerns, andparticipates in gathering information on customers' perceptions andpreferences.
Responsibilitiesinclude:
Monitorsand assist staff with their day to day activities including clinic andphysician scheduling, call volumes and surge treads, along with strictadherences to department service standards.
Reviewstaff appointment scheduling for accuracy and completeness
Assistsin the preparation of daily, monthly and year end reporting.
Assistsin creating training materials and scheduling guidelines
Maintains high quality levels of customer service and data integrity.
Providesnext level of guidance and assistance
Ensuresappropriate reimbursement for services
What You'll Bring:
Bachelor's degree or equivalent relevant experience preferred
Previous experience in a customer service role, supervisory role and related experience in a healthcare setting preferred.
Knowledge of fiscal management techniques, knowledge of health care administration systems, ability to use select software application, Epic/Eagle experience preferred
Do you share our dedication to extraordinary service and have whatit takes to wear the badge? Apply now!
Who We Are:
Over 35,000 employees strong, the mission of the Mount SinaiHealth System is to provide compassionate patient care with seamlesscoordination and to advance medicine through unrivaled education, research, andoutreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combinesthe excellence of the Icahn School of Medicine at Mount Sinai with sevenpremier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai BethIsrael Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West(formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye andEar Infirmary of Mount Sinai.
The Mount Sinai Health System is committed to the tenets ofdiversity and workforce that are strengthened by the inclusion of and respectfor our differences. We offer our employees a highly competitive compensationand benefits package, a 403(b) retirement plan, and much more.
The Mount Sinai Health System is an equal opportunity employer. Wepromote recognition and respect for individual and cultural differences, and wework to make our employees feel valued and appreciated, whatever their race,gender, background, or sexual orientation.
EOE Minorities/Women/Disabled/Veterans
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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