Front Desk Agent at Hotel
4.
2 Brooklyn, NY Brooklyn, NY Part-time Part-time $18 - $20 an hour $18 - $20 an hour Job Title:
Front Desk Agent Part Time position available
Job Description:
We are seeking a friendly, organized, and customer-focused Front Desk Agent to join our team at The Box House Hotel.
As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional hospitality experiences.
If you have excellent communication skills, a passion for guest satisfaction, and the ability to multitask effectively, we want to hear from you!
Responsibilities:
Greet guests with a warm and welcoming demeanor, ensuring a positive first impression.
Assist guests with check-in and check-out processes efficiently and accurately.
Provide information about hotel services, amenities, and local attractions to enhance guests' stay.
Handle guest inquiries and requests promptly and professionally, ensuring their needs are met.
Manage reservations and room assignments to optimize occupancy and guest satisfaction.
Process payments and maintain accurate financial records using our hotel management software.
Address and resolve guest concerns or issues promptly, escalating matters when necessary.
Maintain a clean and organized front desk area, ensuring a tidy and welcoming atmosphere.
Collaborate with housekeeping and maintenance staff to coordinate guest requests and room availability.
Upsell hotel amenities, packages, and upgrades to enhance guests' experience and increase revenue.
Stay informed about hotel policies, procedures, and special promotions to provide accurate information to guests.
Participate in training sessions to continuously improve your skills and knowledge.
Qualifications:
High school diploma or equivalent; further education in hospitality is a plus.
Previous experience in a customer service or front desk role is preferred.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational abilities.
Proficiency in using computer software and reservation systems.
Ability to remain composed under pressure and handle challenging situations with a positive attitude.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Multilingual skills are a bonus.
A genuine passion for providing exceptional guest experiences.
Benefits:
Competitive compensation package.
Opportunities for career growth and development within our hotel group.
Employee discounts on accommodations and dining.
A positive and inclusive work environment.
Ongoing training and support to enhance your skills.
Application Instructions:
Please send your resume and cover letter to email protected you for considering a career with The Box House Hotel.
Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Employee discount Flexible schedule Paid time off Schedule:
8 hour shift Job-related location requirement:
Candidates must be within a 25-mile radius.
Work Location:
In person
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Brooklyn, NY Brooklyn, NY Part-time Part-time $18 - $20 an hour $18 - $20 an hour Job Title:
Front Desk Agent Part Time position available
Job Description:
We are seeking a friendly, organized, and customer-focused Front Desk Agent to join our team at The Box House Hotel.
As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional hospitality experiences.
If you have excellent communication skills, a passion for guest satisfaction, and the ability to multitask effectively, we want to hear from you!
Responsibilities:
Greet guests with a warm and welcoming demeanor, ensuring a positive first impression.
Assist guests with check-in and check-out processes efficiently and accurately.
Provide information about hotel services, amenities, and local attractions to enhance guests' stay.
Handle guest inquiries and requests promptly and professionally, ensuring their needs are met.
Manage reservations and room assignments to optimize occupancy and guest satisfaction.
Process payments and maintain accurate financial records using our hotel management software.
Address and resolve guest concerns or issues promptly, escalating matters when necessary.
Maintain a clean and organized front desk area, ensuring a tidy and welcoming atmosphere.
Collaborate with housekeeping and maintenance staff to coordinate guest requests and room availability.
Upsell hotel amenities, packages, and upgrades to enhance guests' experience and increase revenue.
Stay informed about hotel policies, procedures, and special promotions to provide accurate information to guests.
Participate in training sessions to continuously improve your skills and knowledge.
Qualifications:
High school diploma or equivalent; further education in hospitality is a plus.
Previous experience in a customer service or front desk role is preferred.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational abilities.
Proficiency in using computer software and reservation systems.
Ability to remain composed under pressure and handle challenging situations with a positive attitude.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Multilingual skills are a bonus.
A genuine passion for providing exceptional guest experiences.
Benefits:
Competitive compensation package.
Opportunities for career growth and development within our hotel group.
Employee discounts on accommodations and dining.
A positive and inclusive work environment.
Ongoing training and support to enhance your skills.
Application Instructions:
Please send your resume and cover letter to email protected you for considering a career with The Box House Hotel.
Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Employee discount Flexible schedule Paid time off Schedule:
8 hour shift Job-related location requirement:
Candidates must be within a 25-mile radius.
Work Location:
In person
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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