Technical Support Specialist
Company Name:
Career Services - Medgar Evers College
Part-Time Technical Support Specialist for Office of Career Services (College Assistant)
Candidate will interact with students/alumni, employers, staff, and vendors via phone, e-mail, and web on a daily basis. Key responsibilities include providing technical education and assistance to clients in their use and application of career services computer systems; acting as system administrator for the enhancement and maintenance of the career services computer system; conducting daily computer system checks to ensure data quality/integrity and performance optimization; and expanding the use of the data management system to facilitate a source of centralized data for all users.
Main responsibilities include assisting client users, liaising with vendors, maintaining online database, and running reports.
QUALIFICATIONS
Minimum Position Requirements:
Ability to analyze and solve problems. Strong communication and interpersonal skills. Project management and team skills. Ability to work in a data-intensive environment.
Education
High school diploma required; two-year degree in information technology (or equivalent) preferred.
Experience / Technical
Proficiency and high technical knowledge of Microsoft Windows and Office applications, data management experience. Must be proficient in Excel, Access, and Word.
Knowledge of Symplicity is a plus.Estimated Salary: $20 to $28 per hour based on qualifications.
Career Services - Medgar Evers College
Part-Time Technical Support Specialist for Office of Career Services (College Assistant)
Candidate will interact with students/alumni, employers, staff, and vendors via phone, e-mail, and web on a daily basis. Key responsibilities include providing technical education and assistance to clients in their use and application of career services computer systems; acting as system administrator for the enhancement and maintenance of the career services computer system; conducting daily computer system checks to ensure data quality/integrity and performance optimization; and expanding the use of the data management system to facilitate a source of centralized data for all users.
Main responsibilities include assisting client users, liaising with vendors, maintaining online database, and running reports.
QUALIFICATIONS
Minimum Position Requirements:
Ability to analyze and solve problems. Strong communication and interpersonal skills. Project management and team skills. Ability to work in a data-intensive environment.
Education
High school diploma required; two-year degree in information technology (or equivalent) preferred.
Experience / Technical
Proficiency and high technical knowledge of Microsoft Windows and Office applications, data management experience. Must be proficient in Excel, Access, and Word.
Knowledge of Symplicity is a plus.Estimated Salary: $20 to $28 per hour based on qualifications.
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